I Feel Like I Should Know This by Now.
"I feel like I should know this by now."
She had been in business for almost twenty years. Her clients were building legacy homes. Her phone had not stopped ringing in years. And she said it like a confession.
She was the founder and principal of a luxury interior design firm she had built entirely on word of mouth. She had persevered through almost twenty years in business, two recessions, and a pandemic. A firm generating almost a million dollars in revenue. And a reputation in her market that most designers spend a lifetime trying to earn.
But almost a million dollars in revenue with barely anything to show for it at the end of the month. She was working constantly, paying herself almost nothing, with no real profit to speak of, and had quietly started to wonder if it was even worth continuing.
She was genuinely considering walking away from everything she had built.
And here is what I have learned after years of working with women at this level. The shame rarely starts with them. It gets handed to them. By the professionals they trusted to help them understand their numbers. By the conversations that left them feeling more confused than when they walked in. By the quiet but persistent message that the financial side of their business was somehow beyond them.
She had people around her and she was not doing this alone, but somewhere along the way the support she had access to made her feel smaller instead of more capable. And after almost twenty years she had started to believe it.
I did not have a name for it when we first started working together. But I do now.
What she was describing was financial phobia, not carelessness or incompetence or a character flaw in a woman who had built a nearly million dollar business on pure talent and reputation. A nervous system response to years of feeling judged, diminished, and quietly shamed by the very conversations that were supposed to help her.
Financial phobia does not look like what most people imagine. It does not always look like avoidance. Sometimes it looks like a woman who shows up every single day, works herself to exhaustion, builds something extraordinary, and still cannot bring herself to look too closely at what the numbers say. Because somewhere along the way she learned that looking meant feeling bad about what she saw.
It is the first thing I address in the Manifest phase of my Manifest. Manage. Multiply. framework. Because you cannot manage what you are afraid to look at. And you cannot multiply what you have never learned to see clearly.
When she came to me I did not see a woman who was behind. I saw a woman who had been carrying a story that was never hers to carry in the first place. The numbers were not the problem. The relationship she had been taught to have with them was.
The work I do with women business owners moves through three phases. Manifest. Manage. Multiply. And without exception, every woman I work with has to start in the same place, not with her numbers but with her story.
So the first thing we did was not look at her numbers. The first thing we did was look at what she believed her numbers said about her. Because until that changes, no spreadsheet in the world makes a difference.
What shifted first was not her revenue or her pricing or her team, and it was not even her numbers.
What shifted first was the conversation we had before we ever opened a single report. Because I needed to understand her money story before I could understand her business. Where she came from. How she grew up. What money meant in her household and what it cost her family when there was not enough of it.
This is where the Manifest phase begins, not in a spreadsheet but in a conversation most people never have.
Here is what most people do not realize. Every single one of us has a money story. And almost none of us are aware of it. It is not something we chose. It was something we absorbed. From the households we grew up in, the conversations we overheard, the moments that got lodged in our nervous system before we were old enough to question them. And from that day forward it runs quietly in the background of every financial decision we make. Every price we set. Every invoice we send. Every time we look, or do not look, at our numbers.
We do not know it is there. But it is running the ship every single day.
That is where financial phobia lives, not in the spreadsheet but in the story that was written long before the business ever existed.
When you sit with someone who can hear that story, the one running quietly in the background that you have never said out loud, and reflect it back to you without judgment, something shifts that no spreadsheet ever could. For the first time you can see exactly why you are where you are financially, not because of a lack of talent or effort or intelligence, but because of a story. And stories, unlike spreadsheets, can be rewritten.
That is the lightbulb moment. And once it happens, everything else becomes possible.
Success starts internally before it shows externally. Always. And for Kim, this was where everything began.
When she finally saw her story clearly, what she found underneath it was not evidence of failure. It was evidence of everything she had built in spite of it.
She was not behind. She was never taught this in the first place. And there is a significant difference between those two things.
The women who come to me are already successful by every external measure. Multi-six figures. Sometimes seven. A roster of clients who trust them completely. A reputation they earned. And yet underneath all of it a money story that was written in a completely different chapter of their life is still quietly making decisions for them.
And until someone helps you see that story clearly, the numbers will never fully make sense, not because they are complicated, but because something much older and much quieter is interpreting them for you.
If you read this and felt something you could not quite name, that is worth paying attention to. I created the CEO Money Rewire audio series for exactly that moment. A free private audio series you can listen to on Spotify or Apple Podcasts, that helps you start to hear the story underneath your numbers. You can access it at audreyfaustconsulting.com/moneyrewire.
Stay tuned for next week when Kim finally opens the numbers and discovers she does not have a business problem at all.
Choose to Be Financially Powerful.
Audrey Faust, MBA is a CFO strategist and Certified NeuroCoach who works with women business owners at multi-six to seven figures and above. She is the only CFO strategist who works with financially phobic women business owners, creating the clarity, confidence, and profitability that turns them into financially powerful CEOs.
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